Last updated: July 12, 2026
1. Honest advertising comes first
When you use Astra for a listing you must:
- keep the Virtually staged disclosure on staged or enhanced visuals;
- make sure your listing accurately reflects the real property;
- only upload photos, floor plans or logos you have the right to use.
You must never:
- use generated images to invent rooms, space, size or features that do not exist;
- present staged visuals as unedited photographs of the actual space;
- upload images of a property you have no right to market.
2. Prohibited uses
You may not use Astra to create, promote or enable:
- anything unlawful, or content that breaks property, advertising or consumer-protection laws;
- fraud, scams, fake listings, or misrepresentation of a property or its ownership;
- impersonation of another person, agent or brand, or infringement of trademarks or copyright;
- harassment, hateful, threatening or defamatory content;
- sexual or adult content, or content that exploits or endangers minors;
- political manipulation, disinformation, or fake reviews and testimonials;
- evasion of rules for regulated activities (for example financial, mortgage or licensed-agent services);
- malware, scraping, or attempts to disrupt or reverse-engineer the service.
3. Your responsibility
You are responsible for the listings you publish and for complying with the rules that apply where the property is located. Astra provides creative drafts; it does not review or approve your final listing.
4. Enforcement
We may remove content, suspend or terminate accounts that breach this policy, and cooperate with lawful requests. Report abuse to support@astpareur.shop. See also our Terms of Service and AI Disclaimer.
Questions about this policy?
Contact ASTRA PARTNERS (EUROPE) LTD at support@astpareur.shop or +44 7713637213. Postal: 8 Pollen Street Fifth Floor, W1S 1NG, England.
See also our support centre.